In the orientation space, Teamworks users will find information that should help them begin benefiting from the site, including tips, how-tos and the provision of knowledge-sharing contributions.
What’s new on Teamworks?
Who has access?
How does Teamworks security work?
Teamworks enables a comprehensive approach to broad consultation and standardized knowledge sharing. The platform has a strong and straightforward security model: when you share information on Teamworks, you establish the access criteria for that item. You can make content private or share it with selected colleagues, within a given space, with everyone in your agency, or with everyone on Teamworks.
What will I find on Teamworks right now?
As a staff member using Teamworks for the first time, you will find a limited amount of your profile information already there. It has been drawn from systems of record. Content is augmented regularly, and new databases and references are added as they become available.
What languages does Teamworks support?
Teamworks navigation and help content are published in English, French and Spanish. The language packs will be improved and expanded whenever new features are added to Teamworks. In addition, instant machine translation, using Google Translate, is available for all Teamworks content.
If I have questions, who can I contact?
Teamworks is backed by a global support team that provides 24-hour coverage. It can be used by UNDP staff, as well as guest users. Access is assigned upon relevant request via email ( email@example.com ). Live chat is also available through the orientation space. The Teamworks helpdesk is integrated with the iHelp@undp.org helpdesk to support the needs of UNDP staff. Teamworks-related support requests arriving through the iHelp helpdesk are forwarded to the Teamworks helpdesk team.
Will there be additional changes to Teamworks?
The development and improvement of Teamworks will continue. To ensure that Teamworks reflects user needs, we encourage you to provide feedback through the feedback discussion board, through our periodic questionnaires, or, at any time, through the helpdesk.
What is the Human Development Space?
The Human Development Space in Teamworks, hosted on the new UNDP social platform, provides improved ways to talk and share experiences.<<hyperlinked>> The space will contribute to strengthening the human development community with a focus on the shared objectives, as follows:
Through the Human Development Space on Teamworks, space members can accomplish the following:
Space membership is granted to all UNDP staff and, by invitation, to partners in academia, research institutes, government, statistical agencies and civil society who are collaborating in HDR processes or who are otherwise interested in the human development approach.
Although the Human Development Space interface is currently available only in English, posted content and related discussions are translated into French and Spanish.
For inquiries about the Human Development Space in Teamworks, contact firstname.lastname@example.org